Refund & Cancellation Policy 

1. Order Cancellations

• Orders can be cancelled within 24 hours of placement, provided they have not yet been processed or shipped.
  
  
• Once shipped, orders cannot be cancelled.
  
  

2. Returns & Refunds

We accept return/refund requests only in the following cases:

• Wrong item delivered.
  
  
• Product damaged during transit (must be reported within 48 hours with supporting evidence).
  
  
• Defective product due to craftsmanship issues.
  
  

Personalized/custom-made products are non-returnable.

3. Refund Process

• Once approved, refunds will be processed within 7–10 working days to your original payment method.
  
  

4. Evidence Required

• Clear photo/video proof of the damaged or incorrect product is mandatory for refund eligibility.
  
  

5. Non-Refundable Cases

• Change of mind or dislike after purchase.
  
  
• Products that are opened, worn, or tampered with.
  
  
• Delays caused by courier or force majeure events.